Terms & Conditions

Terms & Conditions For Online Fitness Coaching

  1. Whilst every care is taken in the provision of online fitness sessions, all dogs attending, do so entirely at their owners’ risk.
  2. We reserve the right to refuse fitness sessions if the animal requires veterinary treatment or rehabilitation with a veterinary specialist prior to fitness training. In this case the client will be liable to pay £20. However, this fee will be taken off your next appointment if one is booked.
  3. We reserve the right to refuse fitness sessions at any time.
  4. You agree that if your dog has had a previous injury or surgery or has/previously had a condition, that they have completed a rehabilitation program with a veterinary specialist, or have been signed off by their vet.
  5. Bacs is the only accepted payment method. Please ensure to pay at least 24 hours before the appointment, if payment is not made before this time your session will be cancelled.
  6. Cancellations must be made at least 24 hours prior to the appointment.
  7. Please have your lead available for each session, plus some treats/their usual food, and a clear area where your dog can perform exercises, ideally an area where they can walk a few paces ini each direction.
  8. Give your dog a 5 minute walk within 10 mins of the starting time of your session.
  9. Ensure your dog has been to the toilet before the session.
  10. Ensure your dog has not eaten for at least 2 hours before the appointment.
  11. Your sessions on Zoom or other voice call or video call will not be recorded.
  12. We cannot be held responsible for any damage to your fitness equipment, or any substitutes for equipment, or any areas or belongings in your home, or the area in which you run your fitness session(s).
  13. We cannot be held responsible for any injury to you or your dog, or any other participant in our sessions.
  14. You agree that the fitness plans given to you are only suitable for the dog that attends the fitness session.
  15. You agree that you will follow the fitness plan precisely as given by your K9 PT.


By confirming your canine fitness appointment you are agreeing to the terms and conditions stated above.